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Communications FAQ

Do you have a replacement for my old phone?
Yes, K-Tech can replace almost any older phone and has a comprehensive replacement phone program that offers Code Compliant models, cross-referenced to many manufacturers’ products.


Are the phones available in different finishes and colors?
Yes, the Sentry, Liberator and Fortress Series phones are available in a variety of materials, finishes and colors. Custom colors and finishes are available upon request.


Can I have some custom signage added to my phone?
Yes, custom signage can be added to our surface mount “Liberator” and flush mount “Fortress” models. Request details.


Do you have a phone for my home elevator?
Yes, K-Tech offers a variety of low profile surface mount and fixture mount phones for home elevator and lift applications, both indoor and outdoor.


Do you have an Emergency phone for outdoor use?
Yes, both weather protected and weather proof enclosed Emergency Phones are available for many years of outdoor service.


Can my handset phone be replaced by an ADA Compliant Emergency Phone?
Yes, K-Tech sales personnel will work with you to recommend the best replacement model for your application.


Does the SUREcom intercom module set-up two-way communications?
Yes, once connected, two-way communications between the SUREcom station and the emergency phones can commence. Communications is initiated from the SUREcom to the emergency phones.


Does the SUREcom intercom module need a separate telephone line?
No, the SUREcom shares the phone line with the emergency phones.


Can emergency personnel interrupt a call already in progress to allow communications with emergency phone locations?
Yes, when the SUREcom handset station is taken off hook, it interrupts a call in progress and immediately reconnects to the emergency phone(s).


Is there a local distributor I can buy from?
Designated distributors in select major cities, including New York, NY; Long Beach, CA; Windsor, CT; and Pompano Beach, FL offer local availability. Contact K-Tech for the one nearest you.